​Frequently Asked Questions

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Sonthuy Brows and Lash

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GENERAL QUESTIONS

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Q: Where are you located?
A: We are located at 9665 N Thornydale Rd, Ste 120, Marana, AZ 85742.

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Q: How do I book an appointment?
A: You can book online through our website www.sonthuybeauty.com or call/text us at (520) 591-2848.

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Q: What is your cancellation policy?
A: We kindly ask for at least 48 hours' notice for cancellations or rescheduling. No-shows or late cancellations may

be subject to the loss of the deposit.

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Q: Do you accept walk-ins?
A: Appointments are highly recommended to ensure availability, but walk-ins are welcome based on availability.

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SEMI-PERMANENT MAKEUP

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Q: What types of cosmetic tattoos do you offer?
A: We offer Hair Stroke, Powder Brows, Combo Brows (Hair Stroke + Powder), Cover-Up Brows, Lip Blush, Upper & Lower Eyeliner, and Color Boosts.

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Q: Does semi-permanent makeup hurt?
A: Discomfort is minimal. A topical numbing cream is applied to reduce any pain during the procedure.

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Q: How long does it last?
A: Results can last 1–3 years depending on skin type, lifestyle, and aftercare. Touch-ups are recommended annually.

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Q: What is the healing process like?
A: Minor swelling or flaking is common. Full healing takes 4–6 weeks, with touch-ups done afterward if needed.

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EYELASH EXTENSIONS

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Q: What types of lash extensions do you offer?
A: We offer Classic, Hybrid, Volume, Mega Volume, and Design lashes tailored to your desired look.

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Q: How long do eyelash extensions last?
A: Lash extensions typically last 2–4 weeks. We recommend a fill every 2–3 weeks to maintain fullness.

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Q: Can I wear makeup with lash extensions?
A: Yes, but avoid oil-based products and waterproof mascara as they can weaken the adhesive.

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Q: Are lash extensions safe?
A: Yes! When applied properly by our certified professionals, lash extensions are completely safe and damage-free.

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FACIAL SERVICES

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Q: What types of facials do you offer?
A: We offer a variety of facials including deep cleansing, anti-aging, acne treatments, LED light therapy, and more—customized for your skin needs.

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Q: Are facials suitable for sensitive skin?
A: Absolutely. We tailor each facial to your skin type and concerns, using professional-grade products that are gentle yet effective.

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Q: How often should I get a facial?
A: For best results, we recommend monthly facials, but this can vary based on your skin goals and condition.

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AFTERCARE & MAINTENANCE

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Q: What aftercare is required for semi-permanent makeup?
A: Avoid getting the area wet for the first few days, no heavy sweating, and follow our detailed aftercare instructions to ensure proper healing.

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Q: Can I return for a touch-up or correction?
A: Yes! We offer touch-ups for all services. We’ll guide you on timing based on the service and your results.

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If you have any other questions, feel free to reach out to us—we're always happy to help you feel confident and beautiful!